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"Everything stood out.."

"Excellent staff"

"Excellent service. Nice hotel. "

"Good"

"Have stayed twice. Will stay again proximity to airport and train station extremely convenient. Despite being VIP member still had to negotiate with spa attendant and didn’t receive full 20% discount per status"

"Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards). "

"Great service - friendly staff"

"Breakfast was excellent "

"I was very happy with my 2-night stay. I was unhappy with noise the first night and the hotel relocated me the next day without delay. Very thoughtful. The rooms are very nice and clean. I would come again."