"Absolute garbage. Dirty rooms, run down furnishings, poorly maintained and in disrepair. The AC unit was falling out of the wall with gaps so large around it that an animal could have come right in if it wanted. Toilet leaked and the shower curtain rod was falling off the wall.
Multiple exit doors had “out of order” signs in them and being out of order was like their theme. Room door locks kept having issues, locks on outside entrances kept breaking/failing, vending machines didn’t work. When the lock on our original room wouldn’t let us in after they programmed the key cards three times, we were moved to another room. However when the maintenance guy let us in our original room for a few minutes while we tried to sort out the situation, its condition was even worse than the room we ended up staying in that this review is based on.
Rooms weren’t cleaned at all during our stay and even after leaving our dirty towels outside the door in the hallway so they’d know we needed fresh ones, the towels were never replaced.
How they justify almost $500 per night for such a dump blows my minds. It was so bad we cut our trip short and left a day early just so we didn’t have to stay in such filth and disrepair any longer."