Castles in Middle East

"Ive traveled worldwide and stayed at many 5 star hotels. However, there is nothing like the hospitality my wife and I experienced at this property. Im in the hospitality industry. I wish I could transfer this level of greatness to my tram. We were treated like royalty. The satff is amazing and beyond accommodating. It was beyond 5 star. I cant wait to return. Shout out to Icha at Kitchen 6!"

"This is a beautiful hotel very well located, just across the lake and within walking distance from the Burj Khalifa and the Dubai mall. We appreciated being able to see the water show in the lake every half hour right from our own private balcony. Check-in and check-out were easy and fast. We were given a complimentary shuttle to the airport, which was greatly appreciated. The only issue we had was the temperature in the room. It was noticeably cold, and the climate control system only cools the room down, it doesn't warm it up. Upon waking up in the morning, I called reception about the temperature, and they kindly sent a plug in radiator to the room, which warmed it up. I wish that I had asked for the radiator to be delivered immediately after checking in. Overall, this is a wonderful hotel in a great location and I recommend it to visitors in Dubai. "

"Right from our arrival, the check-in staff were fantastic! The breakfast offered a large variety of quality food. The young lady at the door 'Faith' was smiley and offered a warm welcome. The buffet manager "Chandon" was super helpful and attentive to everyone's needs. All in all a wonderful experience! I would go back to this hotel anytime! "

"Very fast check-in, welcoming staff, clean room with all the amenities."

"This was a truly beautiful stay from check-in to check-out. We arrived just after 6 a.m., and the receptionist, Tahura, was incredibly helpful and managed to get us a room within a very reasonable time which we really appreciated after a long journey. The room was exceptional: spacious, comfortable, and with stunning city views. We dined at the international restaurant and the food was excellent. The service was outstanding, especially from Faquel (or was he Fariquel?) and Sumon, who went above and beyond to make us feel welcome and well cared for. Although this is clearly a very busy hotel, everything was impeccably maintained , the pools were clean, the grounds were well kept, and everything was just beautiful. Special mention also to the two African gentlemen (from Uganda and Cameroon) at the Waterpark station in the hotel lobby; they were friendly, professional, and very knowledgeable. Overall, an outstanding experience. 10/10 - highly recommended. "

"I just love this hotel, great location, great service, easy everything! "

"The room was spotlessly clean and comfortable. The staff were very friendly and helpful throughout my stay. Breakfast was fantastic with delicious, fresh options. Highly recommend this hotel—I’d definitely return!"

"We really enjoyed our stay. The breakfast was nice, the staff were friendly and very helpful, and the location is perfect. Highly recommended."

"Awesome stay friendly staff and pleasant service "