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"The key to any stay if the staff. They were amazingly friendly. Can’t beat this place for price or location when travelling."

"Worst night sleep I’ve ever had staying in an hotel, bed was terrible. Disappointed for price paid"

"Lovely property, entire hotel is now pet friendly allowing us to upgrade to a nicer room with our dog. Grounds were so well kept, room was very warm in the day/evening however it cooled nicely at night (thankfully). My only gripe is the cost of the F+B. I found the wine, albeit great to be extortionate. I would recommend offering a simpler, more cost effective offering choice which may encourage further spend. Electric vehicle charging was aplenty and worked! WOULD 100% stay again"

"The castle was a great experience from start to finish. Highly recommend staying there."

"One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale."

"Overall the staff were helpful, food is also good This is not a cheap place to stay at so you would expect a few basics The WiFi was so slow you couldn’t get Amazon or Netflix on We were in room 7 without A/C hot on the 13/7/26 We opened the windows the noise from the traffic was deafening There are other hotels in this area with better facilities, I will look at them next time I am in the area"

"Positives. Staff friendly and helpful, food (dinner and breakfast) was enjoyable and well presented. Negatives. Decor was tired, handrails need cleaning, room windows need attention."

"Comfortable beds, nice decor, air conditioning was great with all the hot weather. Shower was nice, staff lovely! Only gripe was a dog barking from 7 in the morning when we wanted a little lie in but that's not in the hotels control if guests dogs are barking. Only mention it as it's worth considering if you book into a pet friendly hotel there is a small chance of noise disturbance"