Find all hotels by Independent in Miami Springs, FL

"I was nice "

"No AC, they had given a portable tiny ac which wasn't enough to cool the room. Housekeeping do not speak English atall. The reservation desk lady had the most attitude and of least help when we approached about ac and room not being cleaned. Never booking here!!"

"Great location great view. Restaurant next door was excellent. Could use a little touch up and TLC but otherwise comfortable and clean and pretty quiet. Would return. "

"I understand that all the reviews under this property are pretty much positive, but my experience was horrible. It was a nightmare since we walked in the AC didn’t work. They say they were going to send a technician, technician came and he closed all the windows but AC never worked. I sweated all night. They refused to change my room because they said they were full. There was nothing they were able to do. They were never, apologetic. They never really seem to care. Another issue that we found upon arrival was that they were lots of hair all over the bed and underneath the pillows. Normally as soon as I walk in I always shake everything up but to my surprise I was shaking off someone else’s hair. I called them and their solution was to sen someone up with one sheet so we can go ahead and change the sheet. They never offered to change anything. It was a horrible experience. I would like to add that up on walking down the hallway all I could smell was Pee yes pee, our experience at this location was horrible. I would not recommend it and I will not be staying here again. The way I see it is that they really don’t care because people stay at this location since it’s right in front of the arena people always end up staying and they really don’t care about customer service at all. Staff was not nice was not helpful at all. "

"Cozy and convenient location. Amazing view to the stadium. "

"Lovely hotel in great location for the beach and restaurants and shops . Breakfast was great a huge choice of food. We’re experiencing a storm before we head to the airport and the hotel has extended our room check out time to assist us . Staff are very friendly and professional. The garden area is pretty . "

"It's nice,calm but very basic. You get what you pay for. Staff is great,you can get beach chairs and towels. They even have some kids toys. The kitchen has very limited dishes/pots/pans and utensils but we managed. The pool is little and just by the road so not very pleasant but it's clean. Other than constant rain we didn't have any issues:-) "

"Really friendly employees who try to assist you in any way they can. The rooms are well appointed with more modern conveniences. We enjoyed our meals in both Toro Toro and Ole. Great property with awesome views of the waterfront. "

"Our stay was just what we needed. A clean room with plenty of room for our luggage, and a place to eat some dinner before we fell asleep. Margarettas Miami is right outside the check-in counter and has very good food and is open until 10:30. We loved that we didn't have to catch a hotel shuttle or taxi to spend the night after a 5 hour flight."