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"No usamos el restaurante del hotel."

"Great place!"

"Very good. Great stuff very friendly. Will be back "

"Desk staff were very friendly, professional and always willing to assist with any questions. The restaurant offered a good buffet for breakfast with unique Mexican cuisine options...nice! Our first night there, the shower was clogged...we called the front desk and a team was dispatched immediately. They came in about 10 mins and repaired the issue; fantastic service. Only recommendation I would share is to vaccum the carpet better. I kept find long hairs all throughout...wasn't mine as I don't have long blonde and gray/white hair. Besides that, hey...really beautiful hotel located in a perfect spot with a shopping mall merely a few steps away. 👍 "

"Yes, very"

"Very professional and courteous staff, go the extra mile to be accommodating, I’m a global traveler and this is my favorite hotel anywhere in the world "

"Staff was courteous and helpful. Room was clean except for the shower. There was slippery yellow area around door stop on shower's floor. I reoorted it once but was never clean during my stay. I've encounter same cleaning issue in my previous visits. Over all, room is always spacious and clean. "

"Excellent "

"Excellent stay at Hotel Velvet Plaza. The room was spotless, spacious, and very comfortable, making it easy to relax after a long day. The staff was extremely courteous and professional, always willing to help with a smile. The location is convenient, and the amenities were well maintained. Overall, a great experience from check-in to check-out. I would definitely stay here again and highly recommend it."