Cottages in Mexico

"We stayed 2/21/26-3/1/26 in an enclave beachfront room. Pros: staff/servers were friendly and attentive; steakhouse - filet cuts as good as home /salmon was excellent: top shelf liquor in Enclave bar in lobby area. Wrist bracelet used to open rooms and refrigerator stocked daily with water, juice, beer. You did not need cards for pool towels - if you went to get chairs at pool with or without umbrellas were always available up to 9:30. Entertainment was frequent. Cons: Buffet: only place for breakfast was the buffet and it was a cluster....omlet/egg stations (2) had at least 10 or more waiting each day (we ate anywhere from 8-10am); kids running around and touching bread slices, picking up food and leaving, shared serving utensils were shared between multiple places and often laying in the dishes, limited egg choices, empty bacon dishes with lines of people waiting for someone to refill. Enclave pool area: groups of 5 or more children (younger than 9 yo) on 2 different days taking over small pools - holding younger kids heads under water while they grasped to surface. Disrespectful to adults when asked to leave pool area because there was NO adult supervision and saying I'm gonna get my dad! Never saw any staff monitor bracelets and who sb in Enclave area. Waiters mostly just hung with bartender in the shade and we walked to bar to get drinks. Room service took 1 hour 30 minutes. Food trays outside of room were everywhere and not picked up timely. "

"Yes"

"Plenty of amenities. Very clean and well stocked rooms. Staff are great. We can't wait to come back!"

"Pools were nice and ambience was excellent! Food was amazing as the selection changed from day to day. Staff was very professional however the Barceló concerge could be pushy at times with special rates and discounts. All in all i would bring my family back again. "

"I love staying at The Westin because of their White Tea bath products in the room. I booked this hotel specifically for that reason, as well as the beach out front which is right next to Club Med. "

"We had a beautiful view of the ocean and pools from our balcony/room. The staff was so kind and fun! Everyone had a great time"

"I booked this trip on a whim after my flight to puerto Vallarta turned around to go home on 2/22/26. The reviews made me nervous but I thought it definitely had redeeming qualities. The grounds are quite pretty and there’s lots of activities for kids and adults to do to pass the time. My family stayed on resort most of the week. The pools and water slides are pretty cool. The kids water park is great. The kids love it and it feels pretty safe. The riu land kids show every night after dinner was an awesome way to end the night. The kids loved it and played with all the other kids and danced around. Super cute. The food was ok. It’s not as bad as people made it sound. It’s comparable to other all inclusive mediocre bland buffet food. Lots of fresh fruit and veggies. It didn’t make any of us sick so that’s cool! Towards the end of the stay we saw the crowd take a turn. Before it was a bunch of chill canadiens and families. But then a surge of 18-21 year old American spring breakers checked in and it did harsh my mellow a little bit. Although they didn't keep me up at night and were not directly mean or aggressive to us. Just annoying. Lol Overall we had a good time and I would consider going back."

"This place is 10/10! The food was great! Asiana & Rincon Mexican were our favs! The staff goes above & beyond! Reyes the bartender was our ALL TIME FAVORITE! Find him — you will not be sorry! The pools were a little chilly but great vibes around them & when the sun is shining they feel good! Yummy drinks! The beach was beautiful! The staff & service is phenomenal! The location of the resort is perfect — just steps away from 5th Ave & blocks away from the ferry to Cozumel! All good things!! Can’t wait to go back!! "

"room was fine... not fancy, but just sleep there. AC was broken but taken care of once notified. HATE the check in sales pitch and only one person checking in all the vacation website people"