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"Very good service and hospitality from hotel staff and everyone in general "

"Excellent hotel. Delicious breakfast. Courteous staff, very accomodating. Love to be back here."

"This hotel is very good, with comfortable rooms, beautiful details and kind attention. The only complain would be that the people working at the reception don't provide any reliable information about the city. They appear to be oblivious about the way of reaching the important places, like Borobudur and Prambanan temples, close to town. It is tempting to think that this is so by design, to prevent foreigners from going their independent way. The hotel provides transportation to the temples for 10X the price of going by public transportation, My attempt of getting basic info resulted in surrealistic conversations, close to Groucho Marx: Prambanan has a train station but no train ever stops there, or Borobudur does not have a bus terminal and the schedule for the buses going to this non-existing terminal is something that nobody knows. How sweet is this nonsense!"

"Quite love the staff very friendly. "

"Meets the standard IBIS user experience. The front desk staff were friendly and we were able to use the Grand Mercer facilities next door which was a pleasant surprise.overall, it offered great value."

"Great space and staff, good breakfast "

"Spa was good with Indra. But the second session with the therapists was not comfortable as she was coughing which was very disturbing "

"Lovely and well located hotel. Breakfast offers many options. Would definitely recommend."

"Excellent room and services and excellent staff. Reception staff Tamara was very accommodative of our needs and she even arrange a car with driver for us for a 12 hour trip starting early morning. The staff at the restaurant and the roof top bar were excellent too and provided us our choice of food that were not in the menu. I highly recommend this hotel."