"Everything was great with the property. Communication was excellent. We stayed during August summertime and the unit was hot but because of the 24/7 support they were able to provide us an electric fan which was a lifesaver."

"غير مناسب لذوي الاعاقة الجسمية لعدم وجود مصاعد للغرف "

"Sehr zentrale Lage in der Fußgängerzone, sehr zuvorkommende Kommunikation , super Preis-Leistung. Wir waren hier bereits zum zweiten Mal und werden bestimmt nochmal kommen. Was man beachten sollte: reine Online-Rezeption, offizielle Parkplätze befinden sich nicht direkt am Hotel"

"Schöne, saubere Ferienwohnung, zentral gelegen, Parkplatz direkt vor der Haustür. Bergbahn zum Fichtelberg schnell zu Fuß zu erreichen."

"No key handover. Slow communication and doubled parking fee than previously announced (20 Euro per day) We had to wait outside in the cold for 30min even though we notified the host several time before arriving (30 minutes via telephone). "

"This apart/hotel location is not for everyone. Very stiff hill makes it difficult to walk around. TV channels are limited, room is very small, beds were not comfortable it all . Blankets and pillows were great . Cleaning crews were the best. Last four days of our stay was not hot water, we had no showers. Four stars for this place is definitely overrated. This is the fifth time we are visiting Karlovy Vary and our expectations get lower and lower . Thanks"

"Beautiful, spacious, and in the perfect location, I would absolutely recommend this place!"

"Tolles Haus, mit Kamin sogar 2, Smart TV mit Netflix Direkt an der Bahnstrecke der Fichtelbergbahn Schöne Ausstattungen und Dekorationen. Rundum alles schön.Vielen Dank für alles "