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"Air conditioning had to be repared t beginning of my stay. NO ICE machine, or any ice in the hotel! No glasses in the room. Why?"

"Spacious for families "

"Very nice hotel, safe to walk at night, many restaurants nearby, Paseo Montejo has many beautiful views. We always come back."

"Great place to stay if it's your first time in Merida, I have been coming to this hotel for years and I'm happy to say they still have some of the kindest staff in Merida. The shopping mall below is a great place for local finds too! Their coffee shop is excelent and a very welcome spot for meetings."

"El agua de las llaves tiene un olor raro. El cuarto siempre muy limpio. El desayuno puede mejorar muchísimo, el buffet es muy sencillo pero cumple bien. "

"Clean white sheets. Excellent friendly staff."

"The staff were friendly and helpful throughout my stay. The room was clean, and the location was excellent with easy access to restaurants and nearby attractions. Overall, a comfortable and convenient stay. "

"Nice location nice expiring"

"Friendly staff and helpful . Nice and clean rooms "