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"Friendly staff, very clean hotel, good location."

"Very clean and a lovely environment. The staff and personnel were very kind, helpful, and professional."

"My wife and I have stayed at this Fiesta Americana several times over the years as this hotel is our first choice when staying in Merida. Beyond the beautiful interior design of the building, the hotel staff is what makes our stays so much more pleasurable. Everyone smiles and extends a warm welcome. We stay in a Club level room as we enjoy the evening tapas and morning breakfast, which offer a wide variety of great foods from main dishes to desserts every day. The rooms are very clean and stately and the bed is by far the best bed in any hotel we have stayed. Even softer and more comfortable than ours at home. We have had the pleasure of having Roger help us during our stays, usually in the morning for breakfast service. He always greets us with a big smile and works above and beyond to be sure we, and everyone, has everything they need during breakfast. Roger is a tremendous asset to the Fiesta Americana team! We look forward to our upcoming stay at the end of March."

"The staff was very attentive in the breakfast area. Also, a great big thank you to Yamille, our room attendant, who found my husband’s wallet and had the hotel reach out to us. We were able to have family pick it up; or they would have sent it to us. So glad people are honest and willing to help us! "

"Excellent service and clean rooms - as always "

"Great restaurant great"

"Nice place"

"Muy atentos y cuartos muy limpios"

"Room good . Staff very good"