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"Our rooms were very clean, spacious, warm & cosy & the breakfast was excellent.lots of choices, properly cooked & delicious. Staff were all friendly & courteous. All in all a true Cumbrian wellcome"

"Overall ambience"

"Fantastic hotel, very centrally located within walking distance to the shops and parks. The staff are super friendly and helpful. We stayed in the suite which is very comfortable and clean. The shower is amazing and there is a tv with Netflix. Also the breakfast is very good with hot and cold food available. We loved the fact that there was a car park included which is brilliant if you are driving. We definitely would recommend this hotel if you’re visiting Carlisle or other surrounding areas. "

"Fantastic breakfast and a fantastic setting. One of a kind"

"When we arrived we discovered we’d been upgraded to the character room - it was spotless - the gent who checked us in was polite and helpful - bed comfy - room amenities were good and cooked breakfast was 5* - proper Cumberland sausage and great bacon and egg! "

"everything tip top."

"Beautiful hotel and gorgeous rooms and friendly staff "

"Rooms great, staff are absolute gems"

"Friendly staff "