Search Residences in Medway

"We requested h handicap room and what we got wasn’t that at all. There was no way for my boyfriend to take a shower. Also they filled in the whirlpool. Read the fine print because the continental breakfast is for a fee not free. When we first got there we went to the pool and it was great. But that evening other members through a party and took up the whole area. Food and drinks and children that treated the pool like a garbage can. The next morning we pulled out a towel from the bottom, food pieces and multiple wrappers from the pool. I teach my daughter to respect the rules and this entire group just destroys the rules. It felt very unfair that we couldn’t use the pool that was there for everyone because someone used it as their own personal party room."

"Great experience! "

"Friendly staff. They even accommodated us sometimes before we asked."

"love this place, wonderful with everything "

"Great atmosphere, quiet and clean. Had major elevator issues, with only one of three running while hosting at least three NCAA teams. Our hot water in the bathroom sink was shut off due to a leak—nothing unworkable, just annoying. Overall a great stay. The lounge was nice—drinks were overpriced as you would expect. "

"Great hotel. Everything was clean and easy. Poo l was great. "

"Nice location, clean room. Highly recommended "

"The room is kept clean and comfortable, but the entire hotel seems to be aging with little updating. The food options onsite are limited and pricey. The staff seemed overwhelmed having to manage all of the onsite orders, room service, and the bar with two people visibly working most days. The parking appears to be crumbling. The room is meant for four, we had a party of three but consistently received only two bath towels. The shower products were all empty our first morning, the safe didn’t work, the bathroom has no noticeable ventilation, we had no “do not disturb” option, and the fitness center had 1 of 3 treadmills and 1 of 3 elliptical machines working. There were no towels every morning we entered the fitness center, and the wipes to clean the machines ran out. The pool is decent, beyond the jumping children whose parents clearly interpreted no diving as cannon balls being acceptable. The showers to wash off before the pool were not used by anybody else while there; we used them but the water was ice cold. The location, onsite coffee from Starbucks, and cleanliness are the most redeeming qualities of our stay."

"I would give Amenities a 4, but having to pay for WIFI is such a weird thing these days. Otherwise, the staff is totally on point, to the nines with attire and appearance, politeness and take care of business efficiently. Place is spotless!! For its age. "