"Desk clerk did not greet us and was indifferent with our disappointment that the room we reserved months in advance was occupied. No information was given about breakfast, hot tub being out of order or location of the elevators. Just a shrug and " down that way". Toilet was installed on an angle from the wall, paper holder was installed crooked , mold on floor tiles and safety grip was installed on the wrong side of the shower that would only help you step out of the shower and onto the toilet. This was a return trip but will NOT be returning."
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