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"Fabulous hotel well situated on Kaanapali Beach close to shopping with excellant snorkeling at Black Rock and even right in front of the hotel. Not a cheap stay. 50$ a day for parking and 50$ a day resort amenity charge are both over the top. Restaurants on the property are ok. Get an ocean view room. It is worth the extra money. Check in was painfully slow but once we got everything sorted out our family had a great time. Golf course next to the resort is excellent."

"The property was very clean and beautiful, the room was spacious and clean. Housekeeping was very nice and respectful. The only drawbacks were that the bar closed early, and checkout is 10am. "

"The room was spacious and accommodated the walker guest perfectly with grab bars and large bathroom door openings. The beach view as fantastic. The staff was super friendly. We already booked another stay here later this yera."

"Very clean and check in was easy"

"Need upgrade the building and technology , outdated rooms"

"There are two towers and they are drastically different. Hoku which we stayed in is in need of an update. Coming off the elevator to the floor the distinct smell of mildew from the hallway carpet was apparent. Our room was dated. It’s not awful which is why I would imagine is priced how it is. You definitely want to ask for the Kai tower. It’s much newer and updated. This being said the amenities and location are very good. Two beautiful pools that our daughter had a blast in. One huge whirlpool with 2 smaller ones. The restaurant on the grounds, Kīhei Cafe, is excellent. Staff was very nice at check in."

"Our room was one on the very end of the building -- which means it was one of the larger ones overlooking the courtyard. We found our room quite large which made the king sized bed look small. Being on the third floor we had a wonderful view of a Hawaiian tree -- lovely. We enjoyed the variety of bird that popped up to our terrace including two types of Cardinals. The room was very clean and pest-free. Our issues with this room were: 1. One-Ply toilet tissue and no Hand Bidet. Many people have hand bidets in their homes and going to a vacation property without diminishes the vacation. If the company wants to save on toilet paper, put in Bidets and bring back the two-ply. Our air-con constantly error coded and overran. We were very cold. It depends upon a sealed space, yet management failed to see the massive gap beneath the main door. Fix the weather strip 332. The table and two chairs inside were located directly in the path of the air-con flow. There was no light over that area, so it was absolutely useless for reading/writing. As usual, so many hotels in the world seldom have enough places to hang towels to dry. Our room had one hook and the towel never really dried out. I hate Keurigs. So wasteful and there were only two cups provided for two people. Would have preferred a hotpot for tea or instant or pour-over. Staff were very nice. They actually appreciated our presence. I really wished there was more social space for people to mingle like a basic bar."

"We really enjoyed our stay. Great location, beautiful stretch of the beach. Loved every minute"

"Room has a smell to it due to it being an old property, old rug and old beds. Old design. It is cheap compare to other nicer and renovated properties. Most properties around the area are old. Staff are helpful, always smiling and courteous. Their housekeeping only puts new towels and cleans trash, we had to tell the front desk daily that we want full service to make up the bed. Seems housekeeping doesn’t clean everyday, that could be why the room smells. Beach view doesn’t disappoint, beautiful all the time. Didn’t have breakfast there. We got the rate cheap but the parking fee is $20/night and resort fee is $25/night. We paid more for these fees compare to the room rate. Be careful that you think you’re getting a good deal. Maybe better to do Airbnb since you don’t pay for parking and resort fee."