"2日間連続でお湯が出なくて最悪でした！"

"Good location and nice interior design, but missed the lack of in person support/a reception. Would be very inconvenient to stay here without a mobile phone - if you forgot to write the code down, and your phone battery died, you wouldn’t be able to access your room. Simple requests and questions via the app work well, but a request for a missing Salzburg guest mobility card took over 24 hours to rectify (and was too late to be used). The free lockers were good, but need maintenance."

"Good "

"The apartment was nice. It’s quite a walk from the centre of Salzburg but a nice walk along the river. Unfortunately the electrical equipment provided was unsafe and the hairdryer exploded whilst I was using it with lots of smoke. I reported this but the staff didn’t seem particularly bothered. I’m glad it was an adult using the hairdryer and not a child. I wouldn’t recommend for this reason. I think that all electrical equipment within the complex should be reassessed for safety."

"Within a block accessibility to excellent city bus service. The place was clean. Beds were comfortable. Quiet. Peaceful. Though a little small, it served us well. Was just right for us for our 5 day stay. The host family was friendly and very helpful with check-in and check-out, answering any questions we had. They were helpful in telling us where we could get our groceries."

"A very clean and well presented hotel, with easy parking. However, the room we booked was not available on the day of arrival and the replacement was disappointing. It was at the front of the hotel which suffered from road noise and was over 30’C at night, trying to sleep was almost impossible. It was not clear that breakfast was not included, overall very disappointing especially when compared to the following three hotels we stayed at."