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"Really nice place everyone do friendly clean tidy hotel "

"Great all round"

"Had a great stay overall, and the reception staff were always extremely helpful and approachable. We had a crisis with my wife breaking her arm, which extended our stay 4 days, but the hotel did absolutely everything they could to help. This is the hotel you want to be at in a crisis! :) Special thanks to Myriam and her team Highlights - Buffet food is excellent with a wide variety of fresh food (meats, salads, cheese, desserts etc). Not quite sure where any negative reviews come from on this. It might get repetitive if you’re just looking for pizza and chips! - General vibe around the hotel is great, a there are plenty of places to spend your time. We particularly liked lagoon pool. - Grounds are immaculately kept and are beautiful. - Nice walkable paths around Playa Paraiso coast - The drinks are excellent on the all inclusive. The wines/cava are good and the cocktails (alcoholic and non-alc) are definitely a step up from a lot of 5 star hotels. - Rooms are kept spotless and are modern in line with Hard Rock theme. - great panoramic view from the 16th bar. Drinks could probably be slightly less expensive for the signature cocktails. - catered for wife’s coeliac (gluten) condition and walked through all available. Improvements - sometimes music is a bit loud around pools, so difficult to relax, though this seemed to relax a bit later in the week. - Loads of sunbeds close to each other, but it’s a big hotel, so expected. "

"Room was spotless very spacious. Water was leaking from shower tray which was a mess."

"Everything was brilliant "

"This was our first time in Tenerife and our first stay at the Best Jacaranda Hotel, and it exceeded our expectations. From the moment we arrived, every member of the staff, from the reception desk to housekeeping, was kind, professional, and genuinely helpful. The front desk team answered all our questions with patience and warmth. Special thanks to Ana at reception for her cheerful attitude, excellent support, and great advice, which truly made a difference in our stay. We also greatly appreciated Caterina, who organized our excursions and recommended wonderful places to dine; her suggestions were spot on. Overall, we had a fantastic vacation and are already planning to return next year for a longer stay at this same hotel. Highly recommended!"

"Hotel was lovely, food was good and staff very friendly "

"Everything was excellent - ocean view from the balcony, perfect location - close to the beach and pedestrian walk that goes by multiple beaches both directions. Hotel has parking for extra charge, but it has good discount for hotel guests. Room was clean and hotel staff was very friendly."

"This is a luxurious resort hotel with numerous restaurants, swimming pools etc. The amenities are excellent - particularly the restaurant, and the staff are friendly and professional."