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"The hotel toilet shower was broken. The flooring was loose and uneven. Floor tiles were completely debonded and dislodged. The laminated flooring had wrapped and edges were tapped up. I banged my legs against the low bed frame … twice. The tooth brush supplied had their bristles loose and ended up in my mouth. Tooth paste was tastless. Receptionist lost my bookings and took me a little longer to check in. The room lights are configured weird. There was no ambient lighting … harsh lighting. Also, suppose to have a window as featured on the booking images but the room had no window. The shower gel and shampoo was too little. The TV was placed in a very weird position. There wasn’t really much place for you to place your belongings nor a proper work table. No fridge. And the aircon controller was sticky to the touch. The pillows were hard. Bed wasn’t as comfortable. Sheets look worn out. I don’t know how this hotel got a 9.2 rating. It is misleading. Will not stay there anymore."

"Staffs and services are exceptionally wonderful. "

"great. "

"Im impressed by the warm and hospitality of the staff.. They teied their best. "

"Clean rooom and serice is good"

"The fun game in the hotel room "

"Pleasant stay "

"Everything is great! From room condition to customer service. Highly recommended "

"Overall very good experience, staffs are very helpful and friendly, I will try to book again soon "