"Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved"

"It is listed as: Entire apartment, Sleeps 2, Popular amenities, Self-parking included, Garden, Free Wi-Fi. The term Entire apartment is missleading. The fact is it is a room in a house. It is ensuit. This room is on the 1st floor. The Kitshen is shared and is on another floor. There is double bed, so technically you can have 2 people sleeping on the same bed. There is single parking lot infront of the house, but there are other parking lots walking distance from the house, for free. There is...

"I booked this cottage at fairly short notice We were attending an event nearby and so booked only one night but it is beautifully situated and the cottage was very nice, so I would happily have stayed longer. Communication easy and very prompt via Hotels.com app and once we arrived, the mobile number was available. Self check in was easy, key safe code provided in advance. Vicky arranged for us to store bikes securely in padlocked barn. Comfortable cottage, slept well, it is very quiet. There is...

"We will never stay onsite at Alton Towers again if this property is available! Closer to the park entrance than hotels, no need to battle the monorail crowds. Georgina the owner was extremely friendly & her communication for check in was excellent. The home itself was newly renovated to an exceptionally high standard. Perfectly clean with all the amenities provided for a short stay. Highly recommended and we will definitely be booking again if lucky to find it available."