Find hotels near Marcus Pointe Golf Club, Pensacola from SAR 226

"it was okay "

"it was good enough for one night lol. the ac didn’t work at first but we got it to work. the staff was nice. the side entrance didn’t work with our keycard which sucked since we were at the end of the hallway"

"Great as usual!"

"Great stay! Staff was great! Nice bed. Quiet"

"First, being charged to park in the hotel’s lot is extremely frustrating. I’ve stayed at many hotels and have never had to pay for parking, so this policy was surprising and disappointing. When I asked the attendant about it, her response was abrupt and dismissive. She simply said it was “policy,” and when I expressed that I found it unreasonable, she replied, “Sir, you don’t have to stay here.” That kind of response is unprofessional and unhelpful, especially when addressing a paying guest. I even asked whether she would help arrange another hotel, but received no support. To make matters worse, I still have not received my deposit back. I was told it would be returned after the room inspection, which felt unnecessary and insinuating, as if I couldn’t be trusted to leave the room in good condition. Overall, this was a very negative experience driven largely by poor customer service. The interaction left me feeling disrespected, and it has ensured that I will not return. Ben West."

"The property is clean, but the Owners are very difficult to communicate with. Even with proper documentation, service dogs are not well received."

"The stay was NOT what I expected it to be. It was too much going on, doors slamming all night, people arguing everyday and ANYONE can come in and out of the building at any time.. staying or not!! Oh and they have roaches. IT IS NOT SAFE AND I WILL NEVER STAY HERE AGAIN!!!!!"

"We were only in town for one night and I was so impressed with the service and attention. Check in was easy, staff were so polite and attentive and the room was so incredibly cute and cozy! Seemed to be recently remodeled and they did a great job! Definitely plan on staying there again!!"

"Clean room"