Apartments in Marche

"Remote location on top of a hill. Unless you have a car or are able to climb lots of stairs to return from the town not a good location. There are no food options other than the hotel’s anywhere near. Oddly, while there is a kettle for making tea or instant coffee there are no black tea options…only herbal teas. Even after I asked the room attendant she said only herbal teas. As an older couple without a car we felt a bit stranded. We did walk the “shortcut” to town but it was not attractive nor interesting but was necessary. "

"We loved it and location was good"

"Excelent. Recommended. Clean."

"The property is in great condition, but the area by the historic center is pretty run down. Surprisingly, there are a few good jewelry shops and restaurants there. The hotel is right by the port so convenient if you need to travel to other countries. The breakfast offered was excellent with many selections for pastries, fruits, cheese, bread, meat, and coffee including options for soy and almond milk. You can also get made to order eggs and pancakes. Amenities are great, providing toiletries, robe, and slippers. Shout out to Alicia for her exquisite restaurant recommendations, what to see, and making us feel welcomed, including welcoming our service dog. Notably, you have to pay for a cleaning fee although the stay was free for our service dog. Annalisa was also helpful at checkout. "

"Great location,great staff ,very accommodating "

"When we arrived for our 5-night stay, personal issues only allowed for a 3-night stay. While we clearly understood the hotel's cancellation policy, hotel personnel Nicholas indicated any penalty would be waived at check-out for which we were incredibly thankful, so we proceeded to make our alternate plans. Unfortunately, the night before check-out we were advised we would need to pay for all 5 nights. We contacted Expedia who reached out to the hotel, but the penalty could not be waived as was clearly indicated at check-in by hotel personnel Nicholas. While Nicholas might have not had the authority to waive the penalty, we believe San Benedetto del Tronto Smeraldo should have honored what was conveyed at check-in. This disappointment obviously stained our stay at Smeraldo, making it very difficult to recommend this hotel going forward."

"Clean room "

"Only negative is it's placement which is far from food, apart from one or two places. But this is a new, clean lovely place."

"Breakfast highlight of the stay - good quality ingredients, very tasty cakes and croissants served by very pleasant staff in a very bright and large room overlooking the sea. I paid a very reasonable rate for a short stay and that made the package valuable and effective for me - room as large and the shower very nice - For longer stays I would though give more consideration to key aspects such as parking as very difficult, mattress (hard for me), could not lock the room door from the inside and WiFi not available. "