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"The food was probably the most disappointing thing about High Beach. There were large quantities of food and they were varied. The desserts were generally excellent, the breads were delicious and the cold and uncooked items were generally good but the hot and cooked foods were really poor. None of the food that was supposed to be hot was actually hot. It was all tepid. Even the soup which was in its own supposedly heated electric tureen was barely warm. Dishes which were just delivered from the kitchen were not hot. Every chicken dish, except for the chicken skewers, was totally dried out. The fish dishes were all very fishy smelling except for the mussels and the octopus. The stewed lamb, pork and beef dishes were acceptable but not memorable. Supposedly the nights had themes but had we not asked them what the themes were at the Concierge desk it would have been difficult to tell. Just to elaborate, on Greek night you couldn’t find moussaka nor any dessert with filo dough. • Being from the US, we decided to do our one table service dinner on Mexican night. So we made a reservation and went to Elia. The service was very good but again, the food was barely warm (given that we were sitting where we could see the food as it came out of the kitchen this was perplexing). My daughter and I had beef cheeks which were stewed and OK but the beef was served over a supposedly smoked eggplant puree which was the most unappealing brown color you can imagine. "

"The food choices were extensive, something for everyone. The staff from the breakfast to upstairs bar to cleaning services were excellent. Everyone was warm & welcoming, plus always wanting to hear what you got to see while visiting their island. The hotel was Extremely clean, the floors sparkled. The hotel is striking in size and decor. The only 2 things they could improve for a 5 star, the spa needs music, lighting and a menu of options. And if you are going to have a balcony, a chair or 2 would be nice to sit outside so you can enjoy the view "

"I booked the junior suite and the views from the balcony were amazing. The staff were very nice and helpful and the location of the hotel was very convenient."

"Liked the area. Close to the sea and several restaurants. Breakfast had a good selection of items."

"La chambre était très propre et le lit confortable. La petite terrasse était très apprécié. L'emplacement de l'hôtel était idéal pour visiter le vieux heraklion a pied. Nous avons passé un très bon séjour à Heraklion malgré la pluie."

"Everything was great at Kronos, wish we could stay longer. Highly recommend this hotel for friendly and helpful staff, great location, easy parking and great breakfast. We specifically selected this hotel as we were taking a ferry and could drop rental car at Port. Also, very few hotels start breakfast at 6:30 am which we needed to catch ferry. Breakfast included scrambled eggs, hard boiled eggs, cheeses, meats, etc. Was raining upon check in and we were wet, Nikos was so kind offering an umbrella and providing a parking spot in front of hotel. Such a relief! Highly recommend staying here!"

"Staff were wonderful, so kind. Buffet was different and delicious, amenities for the all inclusive were incredible - crepes, waffles, drinks, snacks! Minibar in the room was a huge plus, refilled everyday! Private pool was lovely, pool beds were comfy! Room is great, aircon fab, shower great, comfy bed with lots of pillows! WiFi was amazing most of the time! Only had issues when it rained. Wonderful hotel, wonderful people, couldn’t recommend enough!"

"Clean, good choice at breakfast and nice staff. Convenient location."

"The food was incredible! The staff is amazing, super friendly and accommodating. We will definitely be back! The only thing that surprised me was the bedding. The sheets were not soft and bedding was super thin. With how nice the resort was I expected something better! "