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"The room itself was actually really nice but everything else was terrible. There is no front desk to check-in. You show up at some old vacant building and have to walk a 100 yards down to the main buildings. In building 2 there is a small desk but the lady didnt know why we were there and told us we had to call the # on the reservation from Expedia. We called multiple times and the call wouldnt connect. We walked around for 15 minutes trying to figure out where to go. Then some lady that was out front of one of the buildings came up to us and asked us why we were there and then said she could check us in. Our first night we had no hotwater, we had to take cold showers. Then the next day we came back from a long excursion and still no hot water. We called and messaged the lady multiple times and she finally sent someone to fix the hot water. 5 minutes after the guy left, the water line in the bathroom exploded and the whole bathroom flooded! I had to find the water valves to shut the water off. The water line was under the bathroom sink so It soaked me when it blew up with cold and steaming hot water. I called the main number multiple times and sent several texts and nobody responded for over an hour! I then called Expedia's customer service and they attempted to call the number as well and no one would pick up. About 1.5 hours later someone came to replace the broken hose then left without cleaning up the water. We asked for a refund two days ago and still no response."

"Great amenities, clean pool & gym. Awesome buffet breakfast. Not super close to downtown, but easy to get a grab. Close to a mall & night market. Honestly loved our stay and felt we got authentic thai experience here. "

"Wonderful service and amazing hotel."

"Whole experience was fabulous"

"Exceptionally courteous and beautiful staff. Hotel is gorgeous with lots of amenities and great food. My wife and I will treasure our stay forever."

"Loved staying here. Quiet and peaceful. The staff were wonderful. The room was lovely and enjoyed the pool. The restaurant for breakfast and dinner was perfect and enjoyed drinking coffee and green tea by the water fountain and koi fish pond. Would definitely return. "

"The Property is exactly as Advertised. The Staff are friendly and helpful. "

"The people who work here are very nice "