Find all hotels by Independent in Mahwah, NJ

"Great breakfast"

"Location was perfect for us. Property was nice and the staff was excellent....attentive and thoughtful. The property is older and shows its age a bit but the overall appearance was nice. Only issue was how slow the elevators were.....one time it took 7 minutes and another time 5 minutes. All other times it was there withing a couple of minutes. The bar was lively and lots of fun."

"The staff was amazing. Pool and gym was out of order. Keys never worked to the doors always had to request for maintenance man to let us in. Didn’t like that house keeping only come around every 3 days. Huge hole in the wall where the shower was and that made me and my family very uncomfortable to shower."

"Check was great. Mahesh was nice, quick and efficient. Hallway to my room smelled like perhaps they had sewage leak. Industrial floor fan in hallway. Room was lovely and large. Luckily, the smell wasn’t there. The bed was perfect. Shower was nice and hot. Lots of parking. I didn’t have any breakfast, so can’t rate it."

"Nice stay, clean and spacious room, nice and helpful staff, good and varied breakfast, we recommend."

"The breakfast was ok, about the same as most hotel breakfasts. The staff were great until our last day. Housekeeping was very pushy with repeatedly knocking on the door starting at 9, check out is 11. Our door didn’t full latch unless you closed it hard, which resulted in us coming back to the door open after every time housekeeping entered, but we weren’t allowed to skip housekeeping for more than a day. The shuttle runs every half hour as it’s available. The day we checked out we asked for the shuttle at 10:25, I was told it wouldn’t run again until 11 so I assumed it was out already. The person behind the counter seemed like I was interrupting her by even asking for it. After sitting to wait for it I noticed the shuttle was parked outside and the driver was sitting playing on his phone. After looking at bus schedules I decided we needed to be there before 11:05 so I went to let her know we wouldn’t need the shuttle after all and she again seemed like I was interrupting her. Sighed and rolled her eyes before plopping back down in a chair to play on her phone. Outside of the door and the experience with the staff on our last day things were ok. "

"The hotel is in a very convenient place. The room was good for the price will be returning."

"Great hotel, perfect location. Loved everything about it, front desk staff was wonderful."

"Stayed here for work for a week. Their restaurant and bar is amazing. You get 2 free drink vouchers a day it was nice going to the bar after a long day of work and having a night cap. There was no hot water for 2 days which was really inconvenient. They gave us 25% off my room because of this. "