Chalets in Madison County

I stay here about once a year when visiting family in the area, it has been about 6 times now and except for one horrific experience (with an inept desk clerk) last here I have been well pleased.

The desk staff was very helpful in providing an early check in which was most appreciated!

Parking is tight.

Room was clean. Bed was comfortable. Complimentary breakfast was above average. Location of the hotel is great, near highway and lots of nearby eating establishments. I have stayed here several times and it has been consistently good.

Was in town for an event. Myself and 16 of my team members were pleased with the accommodations. Also Pam and the evening front desk clerk were awesome!

clean room, friendly service, great breakfast and lots of places to eat in the area

Very friendly staff on check in. We were asked if we had a floor preference. Room was nice and clean when we entered room. Had a faint smell of bleach which was a comfort. Room was stuffy but once we got the air on it was comfortable. Breakfast had lots of options from dry cereal, oatmeal, toast, pastries, and hot food of sausage gravy and biscuits, egg white omelets, and link sausage. Something for everyone. Food was hot and breakfast area was clean. Staff were cleaning tables as guest moved....

Great

We really had a great experience, we took advantage of the free dinner which was a huge savings with 7 year old twins and the free breakfast. I don’t drink alcohol but they also offered 3 free drink vouchers! The staff were the friendliest I’ve ever experienced. This is now our hotel brand of choice when traveling!

Awesome, clean and quiet

I liked the cleanliness and maintenance of property. I did not like that the gift shop was "woke" with predominately lgbt and "pride" merchandise. Foreknowledge of this would have influenced our decision.

We stayed here for the eclipse and couldn't have been more pleased. The hotel was clean, the staff was kind and efficient, and there was plenty of parking available.

My husband was a patient at Riverside Hospital while I stayed at TownPlace Suites. My favorite clothing store, Talbots, is across the street. There is Whole Foods, a bakery, Athleta, and other fine stores and restaurants. It takes 8 minutes to drive to Riverside. I feel very safe in this area of Columbus.

The staff were pleasant and helpful. The breakfast was better than I expected and had a variety of things to choose from. The bed was really comfortable and all the pillows were nice. I was most impressed by how clean literally everything was. Cleanliness in hotels is the thing I’m always the most critical of and these guys were top notch. For the price this place was somewhat unbelievable and we intend to stay here again.