"When I arrived the room key cards were malfunctioning. The host went above and beyond to make my check in and stay 5 stars with positivity and excellent communication. I was 30+ hours without sleep and in no mood, but the reception I received made this stay for me. You can't control when technology will fail you, but you can control how you handle it and this was handled with a standard of care I have not received in 5 star resorts. Thank you very much."

"Staff in the front was nice. Two things that made me stressed was that the sheet didn’t fit the mattress. The mattress didn’t have a protector. I woke up without sheet on the naked mattress. The other one was the WiFi. It wasn’t working."

"Amazing stay at the CH Longstay 33 Apartment / Cobergher Hotel. Beautiful clean, very spacious apartment right in the center of Kortrijk. The staff are exceptional and the service and facilities are, as expected, 5-star. Highly recommended. "

"Servizio e locali perfetti. C'è stata una piccola incomprensione con il pagamento che è stata risolta rapidamente e senza alcuna difficoltà dallo staff, peraltro molto cordiale. Consigliatissimo!"

"The beds were really comfortable. Everything you may need is there! We would definitely use again. Thank you!"