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"Our first overnight stay at this particular Holiday Inn Express hotel, but probably will not be our last. The whole interior of the hotel including the reception area, bar and restaurant area, communal areas and especially the rooms have all been refurbished, and apparently fairly recently, to a very good standard. There is plenty of parking available at a cost of £4 per 24 hours. From the reception desk staff to the bar and reception staff, they are all extremely friendly and helpful. Our room was very spacious, well appointed including an iron and ironing board. The bed was huge and very comfortable. The room was very quiet and extremely clean. The only disappointment was the wafer thin toilet rolls. The bar and restaurant area is also very spacious and comfortable. We ordered a pizza which was delicious and hot. The same area is used to serve breakfast which was plentiful, hot and a good choice of hot and cold dishes. "

"The room was well appointed and clean. All the staff I came into contact with were friendly and helpful. The location of this hotel is brilliant."

"Everything went smoothly. Lovely room with bath overlooking the front. Good breakfast. Will be back. "

"Amazing location, very friendly staff, lovely room"

"Stunning panoramic views. Staff are friendly, welcoming and helpful. Highly recommend."

"Really enjoyed our stay professional and welcoming staff definitely recommend. The rooms are beautiful "

"Very friendly and helpful staff, lovely atmosphere and environment, good service and excellent food and drinks"

"Everything was great, room was really clean and much bigger than I was expecting, staff were courteous and helpful, good breakfast, overall nothing bad to say, all positive. I would distay here again."

"My wife and I had a great experience. From the time we arrived and found a parking space for our car, until the time we drove out was amazing. Staff were courteous, friendly and very efficient. Food was fabulous. Room was well laid out, stocked and comfortable. Our stay at the Mermaid Inn enhanced our visit to beautiful Rye. Thank you."