"I recently stayed at NH Frankfurt Airport and wanted to share my disappointment regarding the experience.
To start positively, the staff were friendly and welcoming, check-in was pleasant, and the room itself was clean and equipped with all the amenities one would reasonably expect from an airport hotel.
Unfortunately, the core purpose of a hotel stay is sleep, and that aspect of the experience was extremely poor.
We stayed in room 293, and it took me nearly two hours to fall asleep due to the constant and very loud aircraft noise. For an airport hotel, I was genuinely shocked by the lack of sound insulation. I could also clearly hear people talking from the reception area one floor below, and likely from the restaurant as well.
On top of this, there was a recurring loud noise approximately every five minutes coming from the upper floor — possibly pipework or furniture movement — which sounded as though heavy furniture was constantly being dragged around. The result was an awful night’s sleep and a very frustrating experience overall.
The situation was made worse because it was impossible to use the air conditioning. I was informed the system was switched off until the summer months, yet opening the window was not a realistic option due to the aircraft noise outside.
The gym facilities were equally disappointing. The room was boiling hot, the only weight machine was broken, and the elliptical machine was positioned so poorly beneath the ceiling that I repeatedly hit my head w"
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