"The house did not open when we first arrived. We got in but they needed to bring batteries for the front door lock. The house was freezing upon entry and had to call add the thermostat is not adjustable by guests. The garage door opener was stolen which they knew. The downstairs tv had several remotes. Several did not work (batteries?) so I wasn’t able to watch a game. The basketball game in the basement was fun for my son. Property was in good condition and the beds were nice but way too many...

"Toilet flooded, was moved to a different room and told I would receive a refund for that night. Air conditioning very poor in the new room and never got a refund as I was told."