Search Residences in Lower Soudley

"Excellent customer service. Front desk reception is welcoming and AMAZING! Beautiful breakfast too. Sadly, ... 1. Room was not properly cleaned. Dog's fur on carpet. My daughter was sneezing uncomfortably due to allergic reaction. 2. There was no shower cream. Thankfully, we brought something to use. 3.Shower was leaking."

"The property was clean but a little dated. Breakfast was good. The food in general was good. The room was very dated and in need of an update. The prices were extortionate for where it is, way more expensive than Kent on par with London. The biggest miss sell is the tv. It is advertised on Expedia as a 55” smart tv. It is not 55” and is definitely not smart. This was extremely disappointing as my wife and I were looking forward to cosying up in the room and catching up with Netflix as we are very busy people and don’t get much time at home to do this. I will be writing to Expedia to complain about this as it was something we both really wanted in our stay."

"The WiFi didn't work and my request for action was ignored."

"Good location, easy to get to and close to all local amenities. Staff were really friendly and helpful. Leisure club is small and a little dated but fine for a nice relax."

"Staff were helpful and friendly in the hotel, spa and restaurant. Only one criticism, the pool is too warm and the ice shower not cold enough. Lovely massage."

"Good location."

"Cy"

"Lovely relaxing stay, only negative is spa / gym is only 8-8"

"Style"