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The Voyage Hotel Paddington

2.0 star property
Travelers find themselves perfectly positioned to explore London from this inn, where attentive staff ensure a comfortable stay near the city's iconic attractions.

Choose dates to view prices

Sonder The Voyage, steps from Hyde Park, offers a convenient base with practical amenities. The 24-hour front desk and concierge provide helpful service, while free WiFi in public areas keeps guests connected. Luggage storage adds extra convenience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • 24/7 front desk

Room options

Double Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
13-17 Norfolk Square, London, England, W2 1RU

Getting around

  • London Paddington Station - 2 min walk
  • Paddington Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Paramount Lebanese Kitchen - ‬1 min walk
  • ‪Wahaca - ‬3 min walk

About this property

The Voyage Hotel Paddington

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, The Voyage Hotel Paddington, Sonder by Marriott Bonvoy has plenty to offer. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • A 24-hour front desk, smoke-free premises, and luggage storage
  • Concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 55 individually furnished rooms feature comforts such as air conditioning.
More amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch flat-screen TVs with cable channels
  • Mini fridges, electric kettles, and heating

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bathroom

  • Designer toiletries

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 00000

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Voyage Hotel Paddington, Sonder by Marriott Bonvoy pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Voyage Hotel Paddington, Sonder by Marriott Bonvoy?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Voyage Hotel Paddington, Sonder by Marriott Bonvoy?

Check-out is at 11:00 AM.

Where is The Voyage Hotel Paddington, Sonder by Marriott Bonvoy located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station is only a 2-minute walk and Lancaster Gate Underground Station is 7 minutes.

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Reviews

The Voyage Hotel Paddington Reviews

7.6

Good

8.2

Cleanliness

7.0

Amenities

8.2

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 43 out of 121 reviews
Rating 8 - Good. 38 out of 121 reviews
Rating 6 - Okay. 21 out of 121 reviews
Rating 4 - Poor. 8 out of 121 reviews
Rating 2 - Terrible. 11 out of 121 reviews

Reviews

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Tidy hotel and nice staff. I would definitely stay again!
Stayed 2 nights in Sep 2024

2/10 Terrible

Yinan

Disliked: Cleanliness, amenities, property conditions & facilities
Room is too tiny. I don't know why a double bed is placed in such a tiny room. There is almost no place to stand. A lesson learned: only book hotels with clear Room Size specified. No elevator from 2nd floor to the 4th floor. It is super tiring to clim up 2 floors after a day's exploration. Everyday, I had to take the tube to get to the city center. I don't recommend Paddinton for 1st time travellers to London. Covent Garden and Southbank would be way nicer. I was blinded by the Marriott brand. This hotel totally ruined my trip to London. I could stayed in much nicer hotels in premium locations for the price I paid.
Stayed 4 nights in Oct 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, room comfort
Good stay Friendly staff
Stayed 4 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Really handy for bus service right into london..would love to come back x
Stayed 5 nights in Jul 2023

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were all really nice and helpful. The room was clean and cozy. Really good bed, I often struggle to sleep elsewhere but I slept really well. Easy to get in with the code provided. All details are in the app. And perfect location, 5 min walk from Paddington Station. I would stay here again :)
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Small but very comfortable room. Staff very nice. Would book again.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for bars, restaurants and shops 50 metres from Paddington train station where you can get to any destination lovely staff and hotel was clean, modern just great overall
Stayed 3 nights in Aug 2023

10/10 Excellent

Claire

Liked: Staff & service, property conditions & facilities
Good stay
Stayed 5 nights in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Loved our stay at Sonder, staff were all very helpful special mention to the lovely Niko who assisted us with our luggage. Perfect location, easy access to public transport with Paddington station a few minutes walk away and buses close by. Room nice and clean newly renovated. Would definitely stay again thank you
Stayed 6 nights in Nov 2024

8/10 Good

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is minutes away from the train station. Making it convenient . Rooms are small but typical in Europe. Bed was cozy and staff was great!
Stayed 5 nights in Nov 2024

8/10 Good

ghassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly staff but, very small room
Stayed 2 nights in Aug 2024

10/10 Excellent

Huaqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern style check in and just use pass code. Bed is comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in London

Great stay at in London! The room is newly renovated and clean enough.
Stayed 2 nights in May 2024

8/10 Good

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly & Helpful Reception

Very convenient location for Paddington, friendly and helpful front desk with lockers to leave luggage. The lift only goes to the 2nd floor and stairs to top are steep, narrow and awkward for carrying bags - may not suit if not very mobile. Room was compact but clean, bed comfortable, large shower room but pressure poor. Good value for London and would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Julio Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. The staff was super friendly and very helpful. The location is central and very easy to go everywhere in London. The property is very well kept. Newly renovated rooms with plenty of storage and modern facilities
Stayed 6 nights in Sep 2023

6/10 Okay

RACHAEL

Liked: Cleanliness, staff & service, amenities
The rooms are pretty small if you have 2 pax. With our luggages we could barely walk around. But location was great and the room was clean.
Stayed 3 nights in Nov 2024

8/10 Good

Jack

Liked: Staff & service, amenities
Overall, not a bad stay. Room had a peculiar smell though and the fridge didn’t work.
Stayed 7 nights in Sep 2024

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location clean and neat

Nice location very close to Paddington station, good wifi, everything went well but the room was very very small but i guess its London standars
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place. The room is not what you think you are getting it’s just ‘ pictures’ as they told me.
Stayed 3 nights in Aug 2024

4/10 Poor

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is great if you're the size of an ant.
Stayed 4 nights in Aug 2023

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't stay here

No elevator. Tough climb on narrow stairs to fourth floor No help with luggage Pin pad numbers worn out so could not read them Pin pad to room didn't work No riom servicing at all. Dump garbage in the hall Go four floors on narrow stairs for towels Never ever stay at a Sonder hotel again
Stayed 7 nights in Apr 2025

10/10 Excellent

Chris

Liked: Amenities
The Sonder near Paddington is first rate. Clean. Comfortable. Homely. Amazingly comfortable bed
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor room

Basement room for a Gold Member. Amazing
Stayed 2 nights in Jun 2024

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough good. The whole stay at Sonder was so pleasant. Everything was nice and neat and the staff was very very welcoming and friendly and helpful. This location is right by the Paddington station, so accessing the tube and city center couldn’t be easier. Also great bars and cafes right around the corner. Proximity to Hyde Park is a huge bonus too. Can’t recommend enough!
Stayed 7 nights in Aug 2023