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"Lovely hotel,the coffee in the room wasn’t nice,"

"We had a great overnight stay at the Hotel, the breakfast was good and the Spa was just what we needed in the morning, before we checked out. We would happily stay here again"

"We stayed in room 1706 in the new part,Wonderful bathroom we had a bath and a shower. Room was clean and to our taste. The hotel bar was welcoming and reasonable prices for drinks. We were with friends so ate in the restaurant. We had some starters and main courses and everyone really enjoyed the food. Breakfast was delicious and because the plates were kept hot and food was replenished I was still hot.Hotel was close to every thing but far away from the outside noise. Staff were brilliant We would definitely return. "

"Very clean, well looked after property. Staff were excellent - friendly, helpful. Loved the dogs! "

"Only problem we had was checking in 3 times as room not ready at 3 or 4 pm so ended up going for food and finely checked in at 6pm . However they did give us a voucher for a free drink at the bar. Apparently they had a shortage of staff over the Easter weekend…"

"Ok room facilities very good "

"Dated"

"Excelled as always. Everything about Crabwall Manor is the best. Fantastic grounds, stunning rooms and attentive staff from the reception to the bar staff to housekeeping. Warm welcome on checking in at reception, passed the keys to room 47 and although it doesn’t really have a ‘view’ the enclosed courtyard was nicely presented. The room was vast with enough space to provide the 2 high back chairs without feeling crowded. Bathroom was huge……(only wish was it had a freestanding bath!!!!) and again nicely decorated. Had drinks and evening meal in the bar, food was as great as was the staff who couldn’t do enough. Peaceful nights sleep with little to no noise from surrounding rooms. 4th visit now and I’m feeling that will soon increase given just how great every stay has become."

"We have stayed numerous times, but unfortunately they seem to be on a downward slope of decline. Rooms are tired, make up mirror was chipped badly and the handle came off the shower wooden floors scratched really bad. Ordered room service and was asked to pay for it there and then which made me feel as if we were going to do a runner I’m not pay!! Check in at 3pm and only had one member of staff on and was not happy and welcoming at all. She needs to go on a customer service course. We had to wait 20 minutes to check in!! Not really sure if we will return. "