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"Room spotless and staff very helpful "

"Room was clean and warm. Friendly staff and lovely surroundings. Breakfast was brilliant."

"Outstanding staff in reception and breakfast/bar area. So friendly and helpful. Rooms very clean and well equipped"

"Clean environment Great customer service "

"Clean spacious room. Lovely bathroom good breakfast too! Behind the desk (Rob) very helpful and kind. "

"From the moment we arrived we were made to feel welcome. Reception was clean and spacious, and check-in was so easy as we had checked in remotely before arrival. Our room (junior suite) was huge and really well equipped. Really comfy bed and an amazing nights sleep. Breakfast was delicious and plentiful. Watch out for the coffee - it’ll definitely wake you up! We stayed for lunch after che out and we weren’t disappointed. Food was lovely - thank you chef. If I had to find a negative to my stay it would be that we were advised that the garden suites below have fire pits and therefore to make sure the outer doors were shut. However, no-one mentioned to make sure that the vents on the side windows were closed. We didn’t notice that the vents were open so came back to find the room smelling of smoke. A small omission, but it could make all the difference. I must say that the team at Parkway are wonderful. All our interactions with staff were wonderful. Really efficient and friendly and very very helpful. We will be booking again on our next trip to Wales. "

"Love this hotel. It's the only one that we choose to split our journey up. Thank you for giving us a wonderful stay again 🙏"

"The Hotel was spotlessly clean and the staff were very polite and friendly. Breakfast was enjoyable and plentiful with a wide selection to choose from although somewhat pricey. Hotel is located right in the centre of Hereford close to all shops, pubs and cathedral. "

"Very friendly and helpful staff. Food in restaurant very good. Excellent value for money. It's being refurbished and this does need to continue, as some parts are a bit 'tired', though still very clean. Main criticism would be the lighting - mis-matched and dull lighting in the bedrooms, would be an easy fix. Would definitely recommend though, given excellent value for money and great food."