"Clean room good communication prior to arrival"

"This is not a proper hotel - it is a hotel-like business that rents out apartments in Cambridge's post-doc city. These are located in a big block which seem to contain also private apartments, and does not have a dedicated reception. There is a reception desk, which hands keys out on behalf of the hotel but is otherwise not affiliated with Hope. When arrived, the check-in desk was unoccupied and since there was no visible sign of Hope Hotel at the building, I walked around for 15 minutes before...

"We had a really lovely stay in The Yurt — it had everything we needed and was so warm and cosy, even in November. The hot tub was brilliant, especially for a bit of star gazing in the evenings. The attention to detail throughout was fantastic, and we really appreciated the little touches — including the wagon to ferry our things from the car to The Yurt. All the information we needed was laid out clearly in a detailed booklet, which made everything really easy. Charlie was incredibly helpful...

"Ideally situated at a farm with fields around. Compact property with living room/kitchen, bedroom and shower room/toilet. Very comfortable. TV in living room. Very warm reception from our host, Emma, who kept enquiring for further needs."

"The host forgot to send me access code before check in, I had waited for 30 min. except that, everything is good."

"Lovely cottage with everything you would need for a stay. Experienced owners who have meticulously thought of everything. Nice and clean. Sat in garden which had pretty flowers to admire. Had a lovely time. Wouldn't fail to recommend it to anyone. Cottage is convenient for shops and pubs."