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"Very comfortable room, clean and restful. Staff very friendly and helpful"

"Spa was not a spa, a tired swimming pool no access to any other facilities without paying more. How on earth this has won awards us beyond me. Lifts were horrific- card system meant waiting up to 20 minutes to simply go downstairs. Breakfast was great and most of the staff were friendly and helpful, some very poor greetings at breakfast by female employees who could not be bothered and challenged me on my room number ‘ stating I must be wrong’. Turned out she had mistyped- no apology just a moody point to a table to sit at. Male employees at the front were great and mini bus driver were excellent."

"Clean rooms. Welcoming Reception Area and staff. Dining room had a huge selection for breakfast (did not have any other meals there). Ideally located 15+ mins from the town square and to the Oriente Train station. "

"Hotel in excellent location within walking distance of the airport. Very quiet clean comfortable room. Excellent early breakfast. Restaurant serves delicious meals. Friendly staff. Highly recommended if you need to be at the airport."

"Great rooftop bar, excellent staff"

"Breakfest was great"

"Very pleasant place to stay "

"Good staff"

"This gem was hidden in the city, the area was bustling and the property felt an escape from the city rush. There is a speakeasy on the property that felt like it came straight out of the 80s…such a good time…. One word of advice for the black ppl that plan to visit, bring your own wash cloths."