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"Amazing staff, super clean room, nice hot shower"

"Our stay at Zermatt Spa & Resort has been nothing short of extraordinary. From the moment we arrived, the hospitality has been over the top and beyond. Every smile, every welcome, and every act of care made us feel like family — not just guests. What touched me most was how much love they showed my daughter, who turned 3 on 11/23. They made her birthday unforgettable! They sang “Happy Birthday,” extended her celebration for 9 more hours, gifted her balloons, a birthday tiara, and even more surprises. She couldn’t stop smiling and saying, “This is the best birthday ever!” My heart was so full. A huge thank you to Glenda, Austin, the receptionist team, Engineering, the Chef & Waiter, the Sparkle Crew, and the incredible General Manager, Scott. I’m probably missing a few names, but please know how grateful we are. Amari sends hugs and tons of kisses to all of you! The room itself was lovely — clean, cozy, and thoughtfully designed. The mountain view from our room was absolutely breathtaking, especially in the early mornings. And I have to say… my favorite place was the bathroom. They truly thought of everything! From the perfect makeup mirror to the tub with a built-in seat, it felt luxurious, comfortable, and so well-planned. There are so many more things I can rave about — like the GM decorating cookies and the receptionist with my daughter, staff taking our pictures, and even watching my daughter for a quick moment while I ran to grab something I left on the mini golf cou"

"Clean room, nice staff and great food!"

"Helpful reception staff, very clean, modern property at an affordable price! Thank you! "

"We arrived late in the evening and the receptionist was so polite and helpful. The second we walked in the door it "

"The staff were incredibly friendly and helpful, the breakfast had a good variety, which was constantly being stocked. They rooms and property were very clean and had everything we needed. "

"This hotel is very clean and nice. The staff were very nice and welcoming. The beds were comfortable too. We’ll definitely stay here again! "

"Great check-in experience with friendly, efficient staff. We’ve stayed here numerous times, and the rooms are always clean and comfortable with a smooth, enjoyable stay. We’ll definitely be back! "

"The room is huge and there is a giant Jetted Tub in the suite, make sure you ask for the room with the deck if that’s what you want, the ad showed a room with a deck but you have to ask for that one specifically. "