"Pleasant room with lovely view. Very well situated. Access to the funicular a real treat. Good range of food options and super breakfast. Staff all very friendly but poorly trained and managed. We were variously told that we could/could not have a kettle; could/could not use the new terrace area at all; could/could not have a drink there; could/could not have a meal there. Room service unreliable - we were missing towels, bathmat, toilet roll on different days. Muzak in the public areas was absolutely deafening."
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