"Outside looks fine. We arrived at 1am and was told the room is not available. Booked a room with 2 beds and got a king bed instead. On top of that, it was still cold out and there was no heat in room. Thermostat setting was to 75 and room temp was 61 the whole night. My kids got a bit sick the day after. Booked as its close to the airport. Big mistake, will not return."

"Upon entering the hotel there was no staff at the front desk. You had call them. A lady came out with the a rude attitude. A customer was in front of me and said their room had no towels, sheets on the bed and they needed a do not disturb sign. She told him it’ll have to wait until morning because she doesn’t know where they keep the stuff. Then when I checked i walked down the hall to my room. There was dog poop in the hallway. I entered my room and was taken back. The floors were sticky and...