"Room was decent but housekeeping never replenished. Even the Toilet Paper!! Beds were comfortable. AC worked ok. Check-in took forever. Not exactly sure why it would take as long as it did. 98% of the staff is rude and actually look miserable. Hotel is very picturesque but some of the grounds are unkept. Pools were clean. We did AI and breakfast was good; Lunch always took forever so we started ordering on beach. That was fine just boring. Dinner was not good. Go back to your themed...

"The toilet in our room was broken. The screw was broken so it couldn't be tightened back up. It moved and pinched my leg. I asked to have it replaced, but that never happened. The phones did not work so there was no way to reach the staff when needed. I felt that they might be able to move seaweed at the beach area daily in a spot so that the tenants could get to it. My favorite staff was the activities directors. Shawn and Alicia were great! Bartenders were fun! Food was limited for breakfast...