"The property has nice accommodations, and the views are spectacular; however, the customer service was horrific. We were booked for just one night, and we had to wait over an hour to check in at 3 PM. By the time we got to our room, it was already 5 PM. When I tried to order a drink at the beachside, I had to contact three different servers and wait over an hour to receive it.
The pools closed at 7 PM, and the hotel restaurants closed at 10:30 PM, even though we were told they would be open...
"Great short 2 day stay for family of four (2 teenagers and parents). Next to beach and very nice quiet neighborhood environment.
Host was excellent in her communication.
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"Really nice and clean place, everything spotless.
Modern suite, with a small kitchen/living room. Very cozy.
Great explanation on how to check in since there is not staff present. Also very fast response on WhatsApp if anything is needed."