"Self check in. Another guest helped me find my room. No one was available to communicate my concerns and assist us. However, I checked in late. Booked a room with a balcony but received a ground floor room. Room was clean, bed comfortable and shower hot. Overall a good stay."

"The kitchen had basics but missing a few utensils such as a bottle opener or corkscrew, spatula or serving spoon. We improvised. Also some light bulbs were out. Great location in the heart of old town, but be aware that there is a lively Mexican restaurant below (good food but noisy) and the street doors were often wedged open. Wouldn’t want to stay there with very young children or as a lone female. "

"The apartment itself was excellent: very clean, spacious, and well laid out. The kitchen was well equipped for basic meals, with essentials like washing-up liquid, sponge, cloth, tea towel, plus tea, coffee, salt, and pepper provided. Unfortunately, the customer service did not match the quality of the accommodation. We arrived mid-afternoon to find reception unattended and never found staff there despite returning several times before it closed at 8pm. There were people in the staff area, but...

"Absolutely fabulous, nice, family friendly apartman"