"Rooms smelled bad had to go Thur a few rooms to get something to deal with they also would refund my money always have excuses for rooms"

"Staff at check in was great. The whole hotel smells like smoke even the non smoking room smelled like smoke, it was in the sheets. The second night we got back to the hotel and our floor was flooded, we called down staff said they didn’t have another room and would send some towels(never did) when we asked how this would be compensated they said they needed to contact the manager and would get back to us and hung up. We started putting our child to bed and they show up at our door 15 minutes...