"Such an awesome place and incredible restaurant /bakery! I stayed at Itsana down the street for 8 days and swithed to Maya beach hotel. Maya beach is more low key. with a beautiful beach, the rooms aren't some crazy glam rooms but well kept and maintenanced which is why I like it. It's a beautiful family run business and it shows. The restaurant draws all the locals in so that's a good indicator... "

"The staff was incredible from start to finish We were greeted by Gladis and Jose and others. Our rooms were spotless and they were great at anticipating our needs. It was my birthday and they made very special accommodations to make it very memorable."

"Itz'ana is exceptional. The staff embodies the meaning of hospitality. From the reception desk, the wait staff, housekeeping; everyone was so nice and helpful. The GM is amazing, he has assembled a great staff. We are aready planning our trip back in February 2026. We love this place."

"Fantastic location, some noise from storm."

"Spa was absolutely amazing "

"We had an absolutely incredible experience at this beachfront hotel. From the moment we arrived, everything felt warm, welcoming, and beautifully taken care of. The views were stunning — waking up to the sound of the ocean and watching the sunset from our balcony was pure magic. We have to give a special shout-out to Jose, who was truly amazing. He went above and beyond to make sure every part of our stay was perfect. Whether it was offering great local recommendations, checking in to ensure we...

"amazing hospitality, amazing service, picked us up from airport etc. So accommodating to everyone! Felt like VIP! "

"Staff was excellent and we felt very welcome."