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"We checked in to the hotel and were taken to our room, the stairs up to the room were filthy with stains and marks all over. We arrived at our room and the member of staff read out the code for our room out loud in the corridor, so anyone that overheard could have had access to our room. We stayed for about 5 minutes before checking straight back out again, as the room was beyond filthy. There were bits of dirt all over the carpet, and the teaspoon that had been left on the side for us to use for tea/coffee had a dried coffee stain on it, so obviously hadn’t been changed over since the last guests. We booked the room because it was cheap and in a good location, and the reviews seemed good. However, the hotel is awful and I wouldn’t recommend anyone stays here the lack of cleanliness is beyond belief. Avoid this hotel and don’t be fooled by the positive reviews. "

"Breakfast was good"

"Arrived early as no traffic on drive. Asked about early check-in and said rooms not ready, come back later and maybe. Asked if room would have a view (booked 6+ months earlier). No but for 65 pounds more yes. Also we could let them know at check-in as lots available. Went and asked at 2:00 room ready-not yet. Went and asked at 2:30. Your room doesn’t allow you till 3:00. Not a good 1st impression "

"Small double room with a perfect sea view. Our room was very clean and comfortable but could a done with a new window and a paint job. They is a bar and lounge area with a nice view, but we didn’t visit it. Parking behind the hotel but limited and you need to book it in advance. There is a lift up to the 2nd floor which is a blessing if you have lots of luggage. The staff are polite and welcoming. Ideal location to visit the town and beach a stones throw away! We didn’t have breakfast but it was £12 and you need to book before the night. Complimentary tea and coffee and milk and sugar and built in soap and body wash dispensers. Great value st £100 a night for a double with sea view. Could have done with more space by the wi how to admire the view in our room."

"Lovely room with refurbished bathroom byt iffy breakfast"

"Staff have really improved. Dan in bar and restaurant was excellent, very attentive. "

"The reception staff are very friendly and helpful, especially Catarina. The spa area is a calming space with a large jacuzzi and beautiful views out to sea. The location of the hotel is great, set on the cliffs with stunning sea views. We signed up to do the complimentary Pilates session with Suzanne, which we both loved! We had a lovely breakfast and an evening meal at the Wild Cafe. The home baked artisan breakfast was a huge hit with us!"

"Plenty of secure parking spaces"

"The guy who worked at reception was excellent. He was very friendly and helpful. We arrived late around 8pm. When we booked in there was no parking left to use. The guy at reception said no problem you can use my parking space around the back, he said there was room for us and guided us around. He then waited at the back door and let us in to save us walking around to the front of this large hotel. Excellent service from a great and friendly guy. The hotel itself is very tired and run down. Our room was clean so we were not that bothered by it. It was very cheap for the night so bear that in mind you get what you pay for. If you’re easy going like us you wont care. We enjoyed our stay which was made better by the efforts of the friendly guy at reception."