Find hotels in Lakeland, MI from SAR 217

"Clean room, the bartender was great. Bery friendly. The food was good too. "

"William at the front desk delivered hospitality beyond anything we’ve experienced. From the moment we arrived, he welcomed us with fresh champagne at check-in and made us feel genuinely cared for. He checked in with us multiple times to make sure we had everything we needed, and his professionalism, warmth, and attention to detail truly stood out. Absolute A++ service — William is a huge asset to your team!"

"Staff went over and beyond to ensure I had a great stay"

"Place was very clean, and classy "

"We received complimentary nights from the manager due to issues during our first night. I really appreciated the level of customer service and hospitality. The property is clean comfortable and convenient. The breakfast was delicious and served fresh and hot. Staff was helpful, friendly and was willing to assist when needed. I would definitely recommend this property. I haven’t received this level of customer service at any other hotel property in a long time and was appreciative of the superb level of service. "

"Very clean and nice. Will definitely be back. "

"The front desk lady was so sweet. She was very welcoming. However the room was dirty but it was late and we had an early appointment. There’s mold or something on the box spring. All along the sides. The toilet had old urine and stool On the seat and under the lid. The shower had hair on the walls and the floor had whatever that was on the bathroom area floor. I don’t know. This isn’t the first time coming here. About three years ago we were in the same situation late late stay over night just for a short period for the hospital appointment in the morning. We drive far away. So this particular room had vomit down the side of the bed and dried up drink on the counter. We switched to another room which that wasn’t better by far besides the dried up vomit wasn’t on the bed. This place isn’t strict on cleaning I feel. They may have meetings to ensure it but their workers I don’t think necessarily care. I think there should be a room supervisor inspector that inspects rooms before renting out. This hotel should be a business that rents by the hour not the entire night. "