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"The staff were very helpful and polite. We were accommodated wirh a first floor room since we were traveling with pets and the room was great and well maintained. I would highly recommend staying here for any teip."

"Staff was listing off all the things they couldnt do for room service. Offering no help. All ending in finding out long stay guests rooms get cleaned last (about 5pm, if they have time) and i needed to tell them when and what i wanted, which is what i was doing but they couldnt do so. I only asked if my room could be cleaned bf 2pm. I was told no. Very unhappy."

"Property was very clean. Rooms were nice. I liked that checkout is not until noon."

"Easy parking , staff was very helpful, room was very clean...only complaint was when I asked for a blanket...they gave me one that was not much thicker than the sheet....hope they have warmer ones for winter..."

"Clean. Staff was very helpful. Great area"

"The property was in a convenient location to access downtown Grand Rapids & to get on or off the interstate. I only complaint we had was how cold the temperature was in the indoor pool. Other than that the staff was friendly & helpful, plus there was a good selection for breakfast."

"I was very disappointed in the shape of this motel. I chose it since it was the closest to my destination. Based on the reviews, I thought I would give it a try. The clerk said that he was giving us a newly remodeled room, so I was quite hopeful that it would be our new hotel used for our visits to Comstock Park. The room was dark and clearly not remodeled, except for a newer bedspread and couch. the bathroom only had one hand towel, wash cloth and towel. Which was ok in the end since we would...

"very dirty room dirty towels, bathroom bad smell both in a room and hallway"

"Beautiful hotel close to all the great shops and restaurants; lovely balcony to enjoy."

"Wonderful Facility all around"

"The hotel was in excellent condition. All the amenities were great."

"Excellent location, pleasant and helpful staff, clean room."

"Clean room and great staff. They were extremely helpful and attentive. I love this chain of hotels and this type of accommodations (full Kitchen and new utensils)."

"Comfortable bed, relaxing atmosphere."

"Great staff, clean rooms, shuttle was convenient"

"Nice clean property, location is good"

"Always love staying at the Amway. The service is bar none!"

"Overall happy with my stay aside from the fact the guy working afternoons stated he couldn’t get us more pool towels because the game was on and he didn’t want to miss it."

"Everything about the stay was great. Perhaps the one area to improve is that when I made coffee in my room, the next day, I didn't get a new coffee packet so I wasn't able to make coffee in my room again. Other than that, it was wonderful."

"I love this place! It’s clean, well maintained, the team is well structured, helpful, and courteous."