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"I booked this hotel based on the photos and strong ratings, so I came in with high expectations. Unfortunately, the experience didn’t match what was advertised. The property is much smaller than it appears online, and the room felt very tight—hard to move around comfortably. I booked a “pool access” room expecting the pool to be directly outside, but it was actually just a ground-floor room with a short walk to the pool. That distinction should be made clearer. I also expected a bathtub, but the room only had a stand-up shower that leaked water across the bathroom floor when used. I noticed some mold along the baseboards as well, which was disappointing. The outdoor area was underwhelming compared to nearby hotels. The pool is small, with no swim-up bar, and overall didn’t feel like a resort experience. There is beach access, but construction during my stay blocked the view, and there was some trash on the beach. On the positive side, breakfast was great with a solid selection. However, drinks felt overpriced. Overall, the stay didn’t live up to expectations set online. Better transparency and maintenance would make a big difference."

"A"

"Great spot "

"Pools were great rooms clean "

"Was not impressed with stay Will not stay again, everything pricey and massage expensive other hotels around a lot cheaper no activities birds flying around at breakfast landing on food. No airport pick up "

"Ok rooms, our room needed some maintenance- the paint was falling on the walls. In several spots. This didn’t impact us, but didn’t look great. We only stayed one night, the location was good for what we wanted. Good breakfast. I would stay again- for a night or two. Didn’t use the pool or any other facilities- so can’t comment on that. "

"Room was clean… lacked seating around the pool and the pool staff were very slow "

"Friendly staff and happy to help you with anything. The best hotel for kids with their pools and activities for the little ones so parents can relax "

"The room was clean. The front desk staff were very pleasant"