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"Very nice hotel with excellent dinner and breakfast..we were served by a staff name RINA…she is extremely polite, cheerful and very friendly…she even personally wrote a goodbye card to me… that’s was very thoughtful and really appreciate her service. Will definitely stay again if I am going to be in Yamagata…it’s like coming home….thank you once again"

"Very friendly and professional staff, great island views from Onsen (public bath) and high quality Japanese breakfast ! Also you can walk to all tourist spots! "

"Facilities in this hotel are really great. We stayed 2 nights and enjoyed Onsen a lot ! Each table in the restaurant has high partitions (like a box). I understand it might be good for families or privacy but it didn’t have good atmosphere. "

"部屋は仕方ないが狭い。チョックアウトの際のカウンターの対応はとても良かった。"

"The property has a pretty environment and has a nice view of the Matsushima bay area. It offers tasty meals with a good variety of food and beverages. Unfortunately the room that I was assigned, while has a nice view, is right next to the railway tracks with trains frequently passing. No information about the railway tracks were provided in the process of booking online, I believe Expedia should alert customers to state clearly their request for a quiet room away from the railway. The property should also consider installing double glazed windows for the rooms affected. Should I be staying for more than one night, I would request a change of rooms."

"Great for the "

"Bathroom too small for us b/c we are TALL"

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"Good food, free drink, shuttle service available. We will be back."