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Top Kuantan Hotel Reviews

Hyatt Regency Kuantan Resort

10/10 Excellent

"Pristine, powdery white sand just steps from our room. The resort provided plenty of comfortable loungers and umbrellas, so we never had to fight for a spot. Our recent stay here was nothing short of spectacular. From the moment we stepped here, we were met with warm smiles and impeccable service that set the tone for the entire vacation."

Champcity Hotel

4/10 Poor

"Pros The bed provided a good and comfortable sleep experience. The bathroom ventilation fan was working well. There was proper lighting at the dressing desk, which was helpful for makeup or grooming. The air conditioner cooled the room effectively. The lift was in good condition and functioned properly. Cons Poor bathroom condition: The bathroom was in very poor condition and clearly in need of an upgrade. In the first room, the shower heater was not functioning, which required a room change. In the second room, the water flow in the bathroom was very slow. Maintenance issues throughout the room: Several light points had exposed wires with no bulbs installed. Furniture was old and worn out. Walls had peeling paint, indicating lack of upkeep. Parking space was limited, and there were no reserved spots for guests. There was no phone in the room to contact staff, requiring a trip to the lobby/lounge for any assistance. During the 3 day stay, there was no indication or offer for room cleaning service. Suggestions for Improvement Immediate attention is needed for bathroom facilities, including fixing water heaters and improving water pressure. Install proper lighting (with bulbs), repair exposed wiring, repaint peeling walls, and refurbish or replace old furniture. Provide room telephones or an alternative easy way to contact reception. Establish a clear system for daily cleaning or at least inform guests about how to request housekeeping."

Rocana Hotel

4/10 Poor

"Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get up early in the morning to move the car before parking enforcement hours began, which was far from ideal. The room itself was a good size, however it felt very tired and in desperate need of remedial work and redecoration. This was also true of many of the common areas beyond the reception area, which appeared worn and poorly maintained. There were several cleanliness and maintenance issues that should not really be present in a hotel of this standard, including stained bed linen, towels that were supposed to be white but are now shades of grey/cream, cracks in the walls, a rotten bathroom door frame, mould in the bathroom, and an ill-fitting toilet seat. Overall, the property feels neglected and in need of significant refurbishment and better upkeep. With investment and more consistent customer service, the hotel could have potential, but sadly the current condition did not meet expectations."

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Top Kuantan Hotel Reviews

Hyatt Regency Kuantan Resort

Champcity Hotel

Swiss-Grand Beach Resort Kuantan

Rocana Hotel

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Top Kuantan Hotel Reviews

Hyatt Regency Kuantan Resort

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