"Amazing hotel and staff"

"Beautiful spot nestled amongst the vineyards. Spacious 2 bedroom with nice decor. Excellent breakfast with lovely service. Would love to stay again!! "

"The hotel is conveniently located and the staff are friendly. However, while there was a sign in the bathroom indicating that the plumbing is a bit old and to take care (fair enough), it's unclear why this would mean there wasn't a holder for toilet paper rolls, which we find something odd to be lacking at a 4 star establishment."

"Spotless"

"I had a very nice stay at the Ruslamere Hotel. It feels more like a charming inn than a high-rise hotel, with one- and two-story rooms that open to the outside. I personally appreciated this layout, as it added to the quiet and relaxed atmosphere. The room was spacious and very clean. The front desk staff were professional, friendly, and consistently helpful. Marion, in particular, went above and beyond to assist me during my stay. I was initially concerned about there being no phone in the...

"Having stayed here before and enjoyed it, I was happy to book again. I was moved to a different property this time, which wasn't a problem in itself, but the "Superior Room" I booked looked nothing like the advertised photos. The room felt outdated and the bathroom was uncomfortably small. Additionally, the TV remote was broken and despite reporting it, the issue was never resolved during our stay. Unfortunately, I won't be returning."